Video showed the detached cabin rolling several times down the snow-covered mountain

A 61-year-old woman died after a cable car from a gondola lift crashed down a mountain at a Swiss ski resort.

The incident occurred on Wednesday, March 18, at a ski resort in Engelberg, according to Reuters, Swiss newspaper Blick, Austrian newspaper The Kronen Zeitung and German newspaper Bild. In video footage obtained by Blick, the detached cabin could be seen rolling several times down the snow-covered mountain.

In another video reviewed by the outlet, people could be seen hurrying to the crash site. A witness told Blick that they watched as first responders “tried to resuscitate someone for at least 30 minutes.” As the rescue operation commenced, a helicopter also arrived at the scene, according to the reports.

A spokesperson for TITLIS Mountain Railways confirms to PEOPLE that the “accident occurred on the Titlis Xpress cable car between the Trübsee and Stand stations on Wednesday.”

“Tragically, one person lost their life as a result of the incident,” the company said. “We deeply regret this accident. Our thoughts are with the family and loved ones of the victim during this difficult time.”

A police vehicle at a Swiss ski resort following the cable car crash on March 18.REUTERS/Romina Amato

At a press conference later that day, authorities confirmed that the victim was a 61-year-old woman from the region, the BBC reported. Police confirmed that the gondola had separated from the cable “for reasons that are still unclear,” and that the woman was the only person in the cable car at the time, according to the outlet.

TITLIS Mountain Railways says that it is working with authorities to determine the cause of the incident. An investigation is ongoing.

A witness told Blick that the cable car was open on Wednesday morning.

“There was a strong wind. Then there was a jolt, and the cable moved,” the man told the paper before the car crashed to the ground. According to the TITLIS Mountain Railways website, every gondola ride at the resort was closed after the crash on Wednesday.

Rega, a Swiss air rescue service, was not able to provide further information when contacted by PEOPLE. The Nidwalden police did not immediately respond to PEOPLE’s requests for comment.

At 10,623 feet above sea level, Mount Titlis is a popular ski destination. Cable cars can transport visitors from Engelberg to the summit in about 30 minutes.

“The highlight is without question the ride with the TITLIS Rotair,” the company said on its website, “the first revolving cable car in the world!”