Police have now formally released the names of the two people who tragically lost their lives in the Welcome Bay Road landslide on Thursday — 10-year-old Austen Richardson and his grandmother, 71-year-old Yao Fang.

While much of the public attention in recent days has focused on the devastating events unfolding in Mount Maunganui, this quiet tragedy in Welcome Bay has left an equally profound scar on the wider community. A child and his grandmother, spending time together in what should have been the safest place of all — their home — were killed when the hillside behind the property gave way.

Authorities say Austen and his Nai Nai were inside a house that was extensively damaged by the landslide, which struck suddenly and with devastating force. Emergency services rushed to the scene, but despite their efforts, both were unable to be saved.

In a statement released through police, Austen’s family shared intimate details of a life that was heartbreakingly short, but deeply full.

Austen was their much-loved only child, described as exceptionally bright, curious, and kind. He was a gifted musician who adored playing the piano and had an infectious love for learning. His interests ranged from Lego and Pokémon to maths and motorbikes, and he spoke Mandarin fluently — a reflection of the close bond he shared with his family and his cultural roots.

Only days before his death, Austen had completed his time at Arataki School, proudly closing one chapter of his young life. He was excited to begin a new journey at Bethlehem College, talking eagerly about the future and the adventures ahead.

The weekend before the landslide, his family created what would unknowingly become their final treasured memories together. They attended the Kumeu Classic Car Festival, a day filled with excitement and wonder. Then came a moment Austen had dreamed of — being surprised with his first motocross bike, a gift that brought him pure joy.

His grandmother, Yao Fang, known affectionately as Nai Nai, was a central figure in Austen’s life. The family described her as deeply caring, gentle, and devoted, spending extended periods in New Zealand to support and be close to her loved ones.

Yao Fang had fallen in love with New Zealand’s natural beauty. She tended the family’s vegetable garden and chickens, found peace in the outdoors, and was an active member of the Chinese Methodist Church in Greerton, where she formed close friendships and a strong sense of belonging.

Those who knew her say she embodied quiet generosity — someone who gave endlessly to her family and community without ever seeking attention.

The sudden loss of both Austen and Yao Fang has sent shockwaves through Welcome Bay and beyond. Flowers and messages of sympathy have begun appearing as neighbours, classmates, and strangers alike struggle to comprehend how such a tragedy could unfold so quickly.

In a message addressed directly to the family, community leaders expressed their deepest condolences to Keith, Angel, and their whānau, acknowledging the unimaginable grief they are now carrying.

“Thank you for sharing these precious details of Austen and Fang’s lives,” the message read. “They remind us of the incredible joy and love they brought into the world.”

As investigations continue into the landslide and authorities assess the damage and risks in the area, a community pauses to mourn — not just the loss of two lives, but the future moments that will now never come.

A boy who should have grown older. A grandmother who should have watched him do so.

Rest in peace, Austen and Yao.
Aroha nui to all who loved them. 💔