Since its debut on ITV in October 2015, Unforgotten has established itself as one of British television’s most compelling and emotionally resonant crime dramas. Created and written by Chris Lang, the series masterfully blends meticulous police procedural work with profound explorations of human frailty, guilt, and the long shadows cast by past actions. At its heart for the first four seasons stands Nicola Walker as DCI Cassie Stuart, a dedicated, empathetic detective whose quiet intensity and moral compass have made her one of the most beloved characters in modern UK television.

Why did Nicola Walker leave ITV's Unforgotten? Cassie's fate explained |  Radio Times

The format is anthology-like yet interconnected: each six-episode season opens with the discovery of human remains—often decades old—prompting Cassie’s team to reopen a cold case of disappearance or murder. The investigation unearths not just forensic clues but the buried secrets of suspects who have built respectable lives in the intervening years. What sets Unforgotten apart is its refusal to sensationalize violence; instead, it delves deeply into the psychological and emotional toll on victims’ families, perpetrators, and investigators alike.

Nicola Walker’s portrayal of Cassie Stuart is widely regarded as the series’ cornerstone. Cassie is a thoughtful, principled leader who approaches cases with compassion rather than aggression. Her partnership with DI Sunil “Sunny” Khan (Sanjeev Bhaskar) provides warmth and humor amid the grim subject matter—Sunny’s laid-back optimism balances Cassie’s more introspective nature. Walker’s nuanced performance earned critical acclaim, including BAFTA nominations, for capturing Cassie’s quiet determination and the personal burdens she carries, including family struggles and the weight of unresolved justice

Season 1 (2015) introduced the formula: the discovery of a skeleton in a London building’s cellar leads to the identification of missing teenager Jimmy Sullivan from 1976. The suspects—a cross-section of society including a priest, a teacher, and a businessman—reveal how ordinary people can commit extraordinary harm. Season 2 (2017) explored a 25-year-old murder linked to a young woman’s diary, while Season 3 (2018) tackled a case from the 1990s involving institutional abuse. Season 4 (2021) examined a 30-year-old disappearance, delving into themes of family secrets and societal neglect.

A major shift occurred after Season 4: Nicola Walker exited the series following a dramatic storyline involving Cassie’s near-fatal car crash in the Season 4 finale. Her departure was handled with care, allowing Cassie to step away for recovery while leaving room for legacy. Season 5 (2023) introduced DCI Jessica “Jess” James (Sinéad Keenan), a tougher, more abrupt successor who partners with Sunny to investigate a new cold case. Season 6 premiered on February 9, 2025, continuing the tradition of high-stakes cold-case work, with Jess and Sunny navigating personal strains while pursuing justice.

Despite the change in leads, Unforgotten retains its signature strengths: intricate plotting, richly drawn characters, and a refusal to offer easy resolutions. The series often leaves viewers pondering moral ambiguity—rarely is guilt black-and-white, and justice comes at a cost. Supporting casts feature powerhouse British actors like Tom Courtenay, Ruth Sheen, and Bernard Hill in early seasons, with later ones including Lorraine Ashbourne and Max Fairley.

Critically acclaimed, Unforgotten holds strong ratings on Rotten Tomatoes (often 90%+ across seasons) and IMDb (around 8.4/10 overall), praised for its thoughtful pacing, realistic character development, and emotional depth. Viewers laud Walker’s era as particularly poignant, with many calling her departure a “loss” but appreciating the show’s evolution.

As ITV renewed the series for a seventh season in early 2025 (with filming reportedly starting January 2026), Unforgotten continues to prove that the past never truly stays buried—and that empathy, persistence, and humanity are the true keys to solving even the coldest cases. Nicola Walker’s indelible mark as Cassie Stuart ensures her legacy endures, even as the show marches forward.